Brilliqs (“Brilliqs”, “we”, “us” or “our”) is the Data & AI division of Synthesys Solutions. We provide data engineering, data analytics, business intelligence, dashboard development, data platform modernization, AI integration and related technology services.
This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit https://brilliqs.com, submit an enquiry, apply for a job or interact with our website and services.
1. Who We Are
Brilliqs is based in Pune, Maharashtra, India.
- Website: https://brilliqs.com
- Contact page: https://brilliqs.com/contact
- Email: [email protected]
- Phone: +91 777 000 1860
- Office: Office No 5, Third Floor, Sai Sayaji, Opp. Kothrud Police Station, Paud Road, Kothrud, Pune, Maharashtra 411038
For privacy-related questions or requests, contact us using the details above.
2. Information We Collect
The information we collect depends on how you use our website and services.
2.1 Information You Provide
When you contact us, request a consultation or submit a form, we may collect:
- Full name
- Company name
- Work email address
- Phone number, if provided
- Country or location
- Enquiry subject and message
- Business requirements and project details
- Other information you voluntarily provide
Please do not submit passwords, payment card details, sensitive personal information or confidential production datasets through general website forms.
2.2 Technical and Website Usage Information
When you visit our website, we and the third-party tools enabled on it may collect technical and usage information, including:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and links clicked
- Referring website or source
- Visit date, time and session activity
- Cookie identifiers and similar online identifiers
- Website performance and diagnostic information
The information collected depends on the tools enabled and their configuration.
2.3 Recruitment Information
If you apply for a job or other opportunity with Brilliqs, we may collect your contact details, CV or resume, qualifications, work history, skills and related communications. We use this information to assess applications and manage recruitment.
2.4 Client Project Information
When we provide services, clients may provide access to business systems, databases, datasets or other information required for a project.
The handling of such information is governed by the applicable client agreement, statement of work, confidentiality terms and any agreed data processing or security arrangements.
3. How We Use Information
We may use information to:
- Respond to enquiries and consultation requests.
- Understand business requirements and evaluate potential projects.
- Prepare proposals and communicate with prospective or existing clients.
- Provide, maintain and improve our services.
- Manage recruitment and job applications.
- Operate, maintain and secure our website.
- Understand website traffic and visitor interactions.
- Measure website performance and improve user experience.
- Detect spam, misuse, fraud and security incidents.
- Maintain business records and communications.
- Meet legal obligations and establish, exercise or defend legal claims.
We use personal information for purposes compatible with the reason it was collected, or as otherwise permitted or required by applicable law.
4. Legal Basis for Processing
Where applicable law requires a legal basis for processing personal information, we may rely on:
- Your consent.
- Steps taken at your request before entering into a contract.
- Performance of a contract.
- Compliance with legal obligations.
- Legitimate business interests, where permitted by law.
The applicable basis depends on the purpose and circumstances of the processing. Where we rely on consent, you may withdraw it subject to applicable law.
7. Third-Party Services and External Links
Our website may use or link to third-party services, including Google Analytics, Google reCAPTCHA, Microsoft Clarity and other Microsoft-related technologies.
These providers may process information under their own privacy policies and terms. We do not control the privacy practices of third-party websites or services.
Please review the relevant provider's privacy policy before using its services.
8. International Data Transfers
Some of our service providers may process information in countries other than your country of residence.
Where personal information is transferred internationally, we will take steps required by applicable law to protect it.
For client projects, data location and access arrangements may depend on the agreed project architecture, cloud provider, contract and applicable requirements.
9. Client Data and Project Security
Brilliqs provides data engineering, analytics, business intelligence and AI-related services. During client engagements, we work within the access permissions, infrastructure and security arrangements agreed with the client.
The actual handling, storage, access and retention of client data depend on the project architecture, cloud environment, contractual terms and agreed security requirements.
Clients should refer to their project agreement or contact us to confirm the specific arrangements that apply to their engagement.
This website Privacy Policy does not replace a client agreement, data processing agreement, confidentiality agreement or statement of work.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing business relationships, assessing job applications, maintaining records, meeting legal requirements and resolving disputes.
Retention periods depend on the type of information, the reason for collection, contractual commitments and applicable law.
When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal and operational requirements.
Client project data is handled according to the relevant contract and agreed project arrangements.
11. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no website, storage system or method of electronic transmission can be guaranteed to be completely secure.
Please avoid sending passwords, payment details, sensitive personal information or confidential datasets through public website forms or ordinary email.
12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, where applicable.
- Withdraw consent where processing is based on consent.
- Object to or request restriction of certain processing.
- Request a copy of certain information, where applicable.
- Raise a complaint with the relevant data protection authority.
To submit a request, contact us at [email protected] or through our Contact Us page.
We may need to verify your identity before responding. Some rights are subject to exceptions under applicable law.
For individuals in India, personal information is handled in accordance with applicable Indian privacy and data protection laws in force. Additional rights may apply to individuals in other jurisdictions.
13. Children's Privacy
Our website is intended for businesses and professional audiences. It is not designed to solicit personal information from children.
If you believe a child has provided personal information through our website, contact us so we can review the matter and take appropriate action where necessary.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website technologies, business practices or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. The revised policy will apply from the date it is published.
15. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or our handling of personal information, contact us:
- Email: [email protected]
- Phone: +91 777 000 1860
- Contact page: https://brilliqs.com/contact
- Office: Office No 5, Third Floor, Sai Sayaji, Opp. Kothrud Police Station, Paud Road, Kothrud, Pune, Maharashtra 411038