
Industry Role
Software Engineer (AI)
Kruti Agrawal
There's a lot of AI out there that looks brilliant in a demo and then quietly never makes it into anyone's hands. I'm more interested in the other kind. The AI that ends up inside a product someone actually opens on a Tuesday morning and relies on.
So that's mostly what I build - software with AI woven through it. Some days that's a system that reads a support ticket and writes back a sensible answer on its own. Other days it's a full SaaS product, like a CRM that keeps a sales team's leads and deals from descending into chaos, or a dashboard that takes a messy pile of business data and turns it into numbers people can actually act on.
I'm at my best when things are still a bit fuzzy. Hand me a "wouldn't it be nice if" and I'll go find out whether it's possible, then build the version that holds up. I've got a Master's in AI that I treat as a toolbox for building these applications.
What keeps me interested is the bigger picture. A lot of what we're building now sat squarely in science fiction not long ago, and it only gets easier from here. I don't think that's hype - I think we're early, and I would much rather be building through that shift than reading about it.
The focus is simple: solve the real problem, ship something reliable, and make it genuinely useful.